Once orders have been placed & accepted, the Buyer shall not be at liberty to cancel such orders except with Kent Creatures for Features written consent & upon such terms as Kent Creatures for Features may see fit to impose to indemnify Kent Creatures for Features against all loss, including loss of profit. Goods that have been correctly supplied and are standard stock items may in some circumstances be allowed to be returned for partial credit but only by agreement with Kent Creatures for Features before the goods are returned. A restocking fee of 10% is charged and all carriage costs must be borne by the Buyer. Returned goods must be in saleable condition and original packaging.
A small deposit will secure any item for you. We also offer payment plans for our larger pieces. Our preferred method of payment is via PayPal, card payments can also be made via PayPal checkout process.
USE OF COMPANY LOGO
The Client consents to Kent Creatures for Features displaying the client’s trade name, logo or other trade mark of the client in a list of clients displayed in Kent Creatures for Features marketing documents and website.
Any dispute between Kent Creatures for Features & the Buyer must firstly be the subject of Kent Creatures for Features complaints procedure.
At Kent Creatures for Features, we are always happy to help. You can contact us directly by using our messaging service by clicking the ‘Contact’ button. Our office hours for taking calls and responding to emails/messages are Monday – Friday